### YamlMime:YamlDocument documentType: LandingData title: Resolved issues in Windows 10, version 1809 and Windows Server 2019 metadata: document_id: title: Resolved issues in Windows 10, version 1809 and Windows Server 2019 description: Resolved issues in Windows 10, version 1809 or Windows Server 2019 keywords: ["Resolved issues in Windows 10", "Windows 10", "Windows 10 1809"] ms.localizationpriority: high author: greg-lindsay ms.author: greglin manager: dougkim ms.topic: article ms.devlang: na sections: - items: - type: markdown text: " See a list of known issues that have been resolved for Windows 10, version 1809 and Windows Server 2019 over the last six months. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s) to search the page. " - items: - type: markdown text: "
| Summary | Originating update | Status | Date resolved |
| Intermittent issues when printing The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing. See details > | OS Build 17763.740 September 23, 2019 KB4522015 | Resolved KB4519338 | October 08, 2019 10:00 AM PT |
| Apps and scripts using the NetQueryDisplayInformation API may fail with error Applications and scripts that call NetQueryDisplayInformation may fail to return results after the first page of data. See details > | OS Build 17763.55 October 09, 2018 KB4464330 | Resolved KB4516077 | September 24, 2019 10:00 AM PT |
| IME may become unresponsive or have High CPU usage Some Input Method Editor (IME) including ChsIME.EXE and ChtIME.EXE, may become unresponsive or may have high CPU usage. See details > | OS Build 17763.737 September 10, 2019 KB4512578 | Resolved | September 19, 2019 04:08 PM PT |
| Domain connected devices that use MIT Kerberos realms will not start up Devices may not start after updating when connected to a domain that is configured to use MIT Kerberos realms. See details > | OS Build 17763.652 July 22, 2019 KB4505658 | Resolved KB4511553 | August 13, 2019 10:00 AM PT |
| Devices starting using PXE from a WDS or SCCM servers may fail to start Devices that start up using PXE images from Windows Deployment Services (WDS) may fail to start with error \"0xc0000001.\" See details > | OS Build 17763.557 June 11, 2019 KB4503327 | Resolved KB4512534 | August 17, 2019 02:00 PM PT |
| Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error Applications made using VB6, macros using VBA, and VBScript may stop responding and you may receive an error. See details > | OS Build 17763.678 August 13, 2019 KB4511553 | Resolved KB4512534 | August 17, 2019 02:00 PM PT |
| MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices You may receive an error on MacOS when trying to access network shares via CIFS or SMBv1 on certain Windows devices. See details > | OS Build 17763.557 June 11, 2019 KB4503327 | Resolved External | August 09, 2019 07:03 PM PT |
| Difficulty connecting to some iSCSI-based SANs Devices may have difficulty connecting to some Storage Area Network (SAN) devices that leverage iSCSI. See details > | OS Build 17763.529 May 21, 2019 KB4497934 | Resolved KB4509479 | June 26, 2019 04:00 PM PT |
| Devices with Realtek Bluetooth radios drivers may not pair or connect as expected Devices with some Realtek Bluetooth radios drivers may have issues pairing or connecting to devices. See details > | OS Build 17763.503 May 14, 2019 KB4494441 | Resolved KB4501371 | June 18, 2019 02:00 PM PT |
| Event Viewer may close or you may receive an error when using Custom Views When trying to expand, view, or create Custom Views in Event Viewer, you may see an error or the app may close. See details > | OS Build 17763.557 June 11, 2019 KB4503327 | Resolved KB4501371 | June 18, 2019 02:00 PM PT |
| Printing from Microsoft Edge or other UWP apps may result in the error 0x80070007 Attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) apps, you may receive an error. See details > | OS Build 17763.379 March 12, 2019 KB4489899 | Resolved KB4501371 | June 18, 2019 02:00 PM PT |
| Opening Internet Explorer 11 may fail Internet Explorer 11 may fail to open if Default Search Provider is not set or is malformed. See details > | OS Build 17763.529 May 21, 2019 KB4497934 | Resolved KB4503327 | June 11, 2019 10:00 AM PT |
| Issue using PXE to start a device from WDS Using PXE to start a device from a WDS server configured to use Variable Window Extension may terminate the connection. See details > | OS Build 17763.379 March 12, 2019 KB4489899 | Resolved KB4503327 | June 11, 2019 10:00 AM PT |
| Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort Upgrade block: Certain new Intel display drivers may accidentally turn on unsupported features in Windows. See details > | OS Build 17763.134 November 13, 2018 KB4467708 | Resolved | May 21, 2019 07:42 AM PT |
| Unable to access some gov.uk websites gov.uk websites that don’t support “HSTS” may not be accessible See details > | OS Build 17763.503 May 14, 2019 KB4494441 | Resolved KB4505056 | May 19, 2019 02:00 PM PT |
| Layout and cell size of Excel sheets may change when using MS UI Gothic When using MS UI Gothic or MS PGothic in Excel, the text, layout, or cell size may become narrower or wider. See details > | OS Build 17763.475 May 03, 2019 KB4495667 | Resolved KB4494441 | May 14, 2019 10:00 AM PT |
| Windows 10, version 1809 update history may show an update installed twice Some customers are reporting that KB4494441 installed twice on their device See details > | OS Build 17763.503 May 14, 2019 KB4494441 | Resolved | May 16, 2019 02:37 PM PT |
| Zone transfers over TCP may fail Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail. See details > | OS Build 17763.475 May 03, 2019 KB4495667 | Resolved KB4494441 | May 14, 2019 10:00 AM PT |
| Latest cumulative update (KB 4495667) installs automatically Reports that the optional cumulative update (KB 4495667) installs automatically. See details > | OS Build 17763.475 May 03, 2019 KB4495667 | Resolved | May 08, 2019 03:37 PM PT |
| System may be unresponsive after restart if ArcaBit antivirus software installed After further investigation ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 See details > | OS Build 17763.437 April 09, 2019 KB4493509 | Resolved | May 08, 2019 03:30 PM PT |
| Custom URI schemes may not start corresponding application Custom URI schemes for application protocol handlers may not start the corresponding application. See details > | OS Build 17763.379 March 12, 2019 KB4489899 | Resolved KB4495667 | May 03, 2019 10:00 AM PT |
| Details | Originating update | Status | History |
| Intermittent issues when printing Applications and printer drivers that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:
Affected platforms:
Resolution: This issue was resolved in KB4519338. Back to top | OS Build 17763.740 September 23, 2019 KB4522015 | Resolved KB4519338 | Resolved: October 08, 2019 10:00 AM PT Opened: September 30, 2019 06:26 PM PT |
| IME may become unresponsive or have High CPU usage Some Input Method Editor (IME) may become unresponsive or may have high CPU usage. Affected IMEs include Chinese Simplified (ChsIME.EXE) and Chinese Traditional (ChtIME.EXE) with Changjie/Quick keyboard. Affected platforms:
Resolution: Due to security related changes in KB4512578, this issue may occur when Touch Keyboard and Handwriting Panel Service is not configured to its default startup type of Manual. To resolve the issue, perform the following steps:
Back to top | OS Build 17763.737 September 10, 2019 KB4512578 | Resolved | Resolved: September 19, 2019 04:08 PM PT Opened: September 13, 2019 05:25 PM PT |
| Details | Originating update | Status | History |
| Apps and scripts using the NetQueryDisplayInformation API may fail with error Applications and scripts that call the NetQueryDisplayInformation API or the WinNT provider equivalent may fail to return results after the first page of data, often 50 or 100 entries. When requesting additional pages you may receive the error, “1359: an internal error occurred.” Affected platforms:
Resolution: This issue was resolved in KB4516077. Back to top | OS Build 17763.55 October 09, 2018 KB4464330 | Resolved KB4516077 | Resolved: September 24, 2019 10:00 AM PT Opened: August 01, 2019 05:00 PM PT |
| Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error After installing KB4511553, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an \"invalid procedure call error.\" Affected platforms:
Resolution: This issue was resolved in KB4512534. This ‘optional’ update is available on Microsoft Update Catalog, Windows Update, Microsoft Update and Windows Server Update Services (WSUS). As with any 'optional' update, you will need to Check for updates to receive KB4512534 and install. For instructions, see Update Windows 10. Note Windows Update for Business customers should apply the update via Microsoft Update Catalog or Windows Server Update Services (WSUS). Back to top | OS Build 17763.678 August 13, 2019 KB4511553 | Resolved KB4512534 | Resolved: August 17, 2019 02:00 PM PT Opened: August 14, 2019 03:34 PM PT |
| MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices You may receive an error on your Apple MacOS device when trying to access network shares via CIFS or SMBv1 on a Windows devices that has installed updates on June 11, 2019 (KB4503327) or later. When you encounter this issue, in MacOS you may receive the error, “There was a problem connecting to the server “{Server Host Name}”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.” Affected platforms:
Resolution: For guidance on this issue, see the Apple support article If your Mac can't use NTLM to connect to a Windows server. There is no update for Windows needed for this issue. Back to top | OS Build 17763.557 June 11, 2019 KB4503327 | Resolved External | Last updated: August 09, 2019 07:03 PM PT Opened: August 09, 2019 04:25 PM PT |
| Details | Originating update | Status | History |
| Domain connected devices that use MIT Kerberos realms will not start up Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after installation of KB4505658. Devices that are domain controllers or domain members are both affected. To safeguard your update experience, we have applied a compatibility hold on devices configured to use MIT Kerberos realm from being offered Windows 10, version 1903 or Windows Server, version 1903. Note If you are not sure if your device is affected, contact your administrator. Advanced users can check for “Define interoperable Kerberos v5 realm settings” policy under Computer Configuration -> Policies -> Administrative Templates > System -> Kerberos or check if this registry key exists: HKLM\\Software\\Microsoft\\Windows\\CurrentVersion\\Policies\\System\\Kerberos\\MitRealms Affected platforms:
Resolution: This issue was resolved in KB4511553 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1903 or Windows Server, version 1903. Back to top | OS Build 17763.652 July 22, 2019 KB4505658 | Resolved KB4511553 | Resolved: August 13, 2019 10:00 AM PT Opened: July 25, 2019 06:10 PM PT |
| Devices starting using PXE from a WDS or SCCM servers may fail to start Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error \"Status: 0xc0000001, Info: A required device isn't connected or can't be accessed\" after installing KB4503327 on a WDS server. Affected platforms:
Resolution: This issue was resolved in KB4512534. Back to top | OS Build 17763.557 June 11, 2019 KB4503327 | Resolved KB4512534 | Resolved: August 17, 2019 02:00 PM PT Opened: July 10, 2019 02:51 PM PT |
| Details | Originating update | Status | History |
| Difficulty connecting to some iSCSI-based SANs Devices may have issues connecting to some Storage Area Network (SAN) devices using Internet Small Computer System Interface (iSCSI) after installing KB4497934. You may also receive an error in the System log section of Event Viewer with Event ID 43 from iScsiPrt and a description of “Target failed to respond in time for a login request.” Affected platforms:
Resolution: This issue was resolved in KB4509479. Back to top | OS Build 17763.529 May 21, 2019 KB4497934 | Resolved KB4509479 | Resolved: June 26, 2019 04:00 PM PT Opened: June 20, 2019 04:46 PM PT |
| Devices with Realtek Bluetooth radios drivers may not pair or connect as expected In some circumstances, devices with Realtek Bluetooth radios may have issues pairing or connecting to Bluetooth devices due to a driver issue. Affected platforms:
Resolution: This issue was resolved in KB4501371. Back to top | OS Build 17763.503 May 14, 2019 KB4494441 | Resolved KB4501371 | Resolved: June 18, 2019 02:00 PM PT Opened: June 14, 2019 05:45 PM PT |
| Event Viewer may close or you may receive an error when using Custom Views When trying to expand, view, or create Custom Views in Event Viewer, you may receive the error, \"MMC has detected an error in a snap-in and will unload it.\" and the app may stop responding or close. You may also receive the same error when using Filter Current Log in the Action menu with built-in views or logs. Built-in views and other features of Event Viewer should work as expected. Affected platforms:
Resolution: This issue was resolved in KB4501371. Back to top | OS Build 17763.557 June 11, 2019 KB4503327 | Resolved KB4501371 | Resolved: June 18, 2019 02:00 PM PT Opened: June 12, 2019 11:11 AM PT |
| Opening Internet Explorer 11 may fail Internet Explorer 11 may fail to open if Default Search Provider is not set or is malformed. Affected platforms:
Resolution: This issue was resolved in KB4503327. Back to top | OS Build 17763.529 May 21, 2019 KB4497934 | Resolved KB4503327 | Resolved: June 11, 2019 10:00 AM PT Opened: June 05, 2019 05:49 PM PT |
| Details | Originating update | Status | History |
| Printing from Microsoft Edge or other UWP apps may result in the error 0x80070007 When attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications you may receive the error, \"Your printer has experienced an unexpected configuration problem. 0x80070007e.\" Affected platforms:
Resolution: This issue was resolved in KB4501371. Back to top | OS Build 17763.379 March 12, 2019 KB4489899 | Resolved KB4501371 | Resolved: June 18, 2019 02:00 PM PT Opened: May 02, 2019 04:47 PM PT |
| Unable to access some gov.uk websites After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge. Affected platforms:
Resolved: We have released an \"out-of-band\" update for Windows 10 (KB4505056) to resolve this issue.
To download and install this update, go to Settings > Update & Security > Windows Update and select Check for updates. To get the standalone package for KB4505056, search for it in the Microsoft Update Catalog. Back to top | OS Build 17763.503 May 14, 2019 KB4494441 | Resolved KB4505056 | Resolved: May 19, 2019 02:00 PM PT Opened: May 16, 2019 01:57 PM PT |
| Layout and cell size of Excel sheets may change when using MS UI Gothic When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using MS UI Gothic. Affected platforms:
Resolution: This issue has been resolved. Back to top | OS Build 17763.475 May 03, 2019 KB4495667 | Resolved KB4494441 | Resolved: May 14, 2019 10:00 AM PT Opened: May 10, 2019 10:35 AM PT |
| Windows 10, version 1809 update history may show an update installed twice Affected platforms:
Cause: In certain situations, installing an update requires multiple download and restart steps. In cases where two intermediate steps of the installation complete successfully, the View your Update history page will report that installation completed successfully twice. Resolution: No action is required on your part. The update installation may take longer and may require more than one restart, but will install successfully after all intermediate installation steps have completed. We are working on improving this update experience to ensure the Update history correctly reflects the installation of the latest cumulative update (LCU). Back to top | OS Build 17763.503 May 14, 2019 KB4494441 | Resolved | Resolved: May 16, 2019 02:37 PM PT Opened: May 14, 2019 02:56 PM PT |
| Zone transfers over TCP may fail Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail after installing KB4495667. Affected platforms:
Resolution: This issue was resolved in KB4494441. Back to top | OS Build 17763.475 May 03, 2019 KB4495667 | Resolved KB4494441 | Resolved: May 14, 2019 10:00 AM PT Opened: May 14, 2019 01:19 PM PT |
| Latest cumulative update (KB 4495667) installs automatically Due to a servicing side issue some users were offered KB4495667 (optional update) automatically and rebooted devices. This issue has been mitigated. Affected platforms:
Resolution:: This issue has been mitigated on the servicing side to prevent auto installing of this update. Customers do not need to take any action. Back to top | OS Build 17763.475 May 03, 2019 KB4495667 | Resolved | Resolved: May 08, 2019 03:37 PM PT Opened: May 05, 2019 12:01 PM PT |
| Details | Originating update | Status | History |
| System may be unresponsive after restart if ArcaBit antivirus software installed ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server). Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart. Affected platforms:
Workaround: ArcaBit has released an update to address this issue for affected platforms. For more information, see the ArcaBit support article. Resolution: This issue has been resolved. ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server). Back to top | OS Build 17763.437 April 09, 2019 KB4493509 | Resolved | Resolved: May 08, 2019 03:30 PM PT Opened: April 09, 2019 10:00 AM PT |
| Details | Originating update | Status | History |
| Issue using PXE to start a device from WDS After installing KB4489899, there may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension. This may cause the connection to the WDS server to terminate prematurely while downloading the image. This issue does not affect clients or devices that are not using Variable Window Extension. Affected platforms:
Resolution: This issue was resolved in KB4503327. Back to top | OS Build 17763.379 March 12, 2019 KB4489899 | Resolved KB4503327 | Resolved: June 11, 2019 10:00 AM PT Opened: March 12, 2019 10:00 AM PT |
| Custom URI schemes may not start corresponding application After installing KB4489899, custom URI schemes for application protocol handlers may not start the corresponding application for local intranet and trusted sites security zones on Internet Explorer. Affected platforms:
Workaround: Right-click the URL link to open it in a new window or tab, or enable Protected Mode in Internet Explorer for local intranet and trusted sites
You must restart the browser after making these changes. Resolution: This issue is resolved in KB4495667. Back to top | OS Build 17763.379 March 12, 2019 KB4489899 | Resolved KB4495667 | Resolved: May 03, 2019 10:00 AM PT Opened: March 12, 2019 10:00 AM PT |
| Details | Originating update | Status | History |
| Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort Upgrade block: Microsoft has identified issues with certain new Intel display drivers. Intel inadvertently released versions of its display driver (versions 24.20.100.6344, 24.20.100.6345) to OEMs that accidentally turned on unsupported features in Windows. As a result, after updating to Windows 10, version 1809, audio playback from a monitor or television connected to a PC via HDMI, USB-C, or a DisplayPort may not function correctly on devices with these drivers. Note: This Intel display driver issue is different from the Intel Smart Sound Technology driver (version 09.21.00.3755) audio issue previously documented. Affected platforms:
Next steps: Intel has released updated drivers to OEM device manufacturers. OEMs need to make the updated driver available via Windows Update. For more information, see the Intel Customer Support article. Resolution: Microsoft has removed the safeguard hold. Back to top | OS Build 17763.134 November 13, 2018 KB4467708 | Resolved | Resolved: May 21, 2019 07:42 AM PT Opened: November 13, 2018 10:00 AM PT |