### YamlMime:YamlDocument

documentType: LandingData
title: Windows 7 and Windows Server 2008 R2 SP1
metadata:
  document_id: 
  title: Windows 7 and Windows Server 2008 R2 SP1
  description: View announcements and review known issues and fixes for Windows 7 and Windows Server 2008 R2 SP1
  keywords: Windows 10, issues, fixes, announcements, Windows Server, advisories
  ms.localizationpriority: high
  author: greg-lindsay
  ms.author: greglin
  manager: dougkim
  ms.topic: article
  ms.devlang: na

sections:
- items:
  - type: markdown
    text: "
      Find information on known issues for Windows 7 and Windows Server 2008 R2 SP1. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).
      
      " 

- items:
  - type: list
    style: cards
    className: cardsM
    columns: 3
    items:
    
    - href: https://blogs.windows.com/windowsexperience/2019/05/21/how-to-get-the-windows-10-may-2019-update/#1P75kJB6T5OhySyo.97
      html: Get the update >
      image: 
        src: https://docs.microsoft.com/media/common/i_deploy.svg
      title: Windows 10, version 1903 rollout in progress
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Using-machine-learning-to-improve-the-Windows-10-update/ba-p/877860
      html: Learn how machine learning informs each rollout >
      image: 
        src: https://docs.microsoft.com/media/common/i_multi-connect.svg
      title: Improving the Windows 10 update experience
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-10-update-servicing-cadence/ba-p/222376
      html: Learn more >
      image: 
        src: https://docs.microsoft.com/media/common/i_investigate.svg
      title: Windows 10 update servicing cadence
- items:
  - type: markdown
    text: "
      <div align='right' style='font-size:0.87rem'><a class='is-size-7' href='https://docs.microsoft.com/windows/release-information/windows-message-center'>See all messages ></a></div>
      "
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  - type: markdown
    text: "
        <hr class='cardsM'>
      "

- title: Known issues
- items:
  - type: markdown
    text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
      <table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
      <tr><td><div id='351msg'></div><b>Intermittent issues when printing</b><br>The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing.<br><br><a href = '#351msgdesc'>See details ></a></td><td>September 24, 2019<br><a href ='https://support.microsoft.com/help/4516048' target='_blank'>KB4516048</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4519976' target='_blank'>KB4519976</a></td><td>October 08, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='329msg'></div><b>You may receive an error when opening or using the Toshiba Qosmio AV Center</b><br>Toshiba Qosmio AV Center may error when opening and you may also receive an error in Event Log related to cryptnet.dll.<br><br><a href = '#329msgdesc'>See details ></a></td><td>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512506' target='_blank'>KB4512506</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4516048' target='_blank'>KB4516048</a></td><td>September 24, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='310msg'></div><b>IA64 and x64 devices may fail to start after installing updates</b><br>After installing updates released on or after August 13, 2019, IA64 and x64 devices using EFI Boot may fail to start.<br><br><a href = '#310msgdesc'>See details ></a></td><td>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512506' target='_blank'>KB4512506</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>August 17, 2019 <br>12:59 PM PT</td></tr>
      </table>
      "

- title: Issue details
- items:
  - type: markdown
    text: "
        <div>
        </div> 
      "
- title: September 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='351msgdesc'></div><b>Intermittent issues when printing</b><div>Applications and printer drivers&nbsp;that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:</div><ul><li>Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app&nbsp;interacts with the print driver.</li><li>The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing.&nbsp;Only part of the print job might print and the rest might be canceled or error.</li></ul><div></div><div><strong>Note </strong>This issue also affects the Internet Explorer Cumulative Update <a href=\"https://support.microsoft.com/help/4522007/\" target=\"_blank\">KB4522007</a>, release September 23, 2019.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href='https://support.microsoft.com/help/4519976' target='_blank'>KB4519976</a>. If you are using Security Only updates, see&nbsp;<a href=\"https://support.microsoft.com/help/4519974\" target=\"_blank\">KB4519974</a><a href=\"https://support.microsoft.com/help/4524135\" target=\"_blank\">&nbsp;</a>for resolving KB for your platform.</div><br><a href ='#351msg'>Back to top</a></td><td>September 24, 2019<br><a href ='https://support.microsoft.com/help/4516048' target='_blank'>KB4516048</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4519976' target='_blank'>KB4519976</a></td><td>Resolved:<br>October 08, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 30, 2019 <br>06:26 PM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='329msgdesc'></div><b>You may receive an error when opening or using the Toshiba Qosmio AV Center</b><div>After installing <a href='https://support.microsoft.com/help/4512506' target='_blank'>KB4512506</a>, you may receive an error when opening or using the Toshiba <strong>Qosmio AV Center</strong>.&nbsp;You may also receive an error in <strong>Event Log</strong> related to cryptnet.dll.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 7 SP1</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue was resolved in <a href='https://support.microsoft.com/help/4516048' target='_blank'>KB4516048</a>.</div><br><a href ='#329msg'>Back to top</a></td><td>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512506' target='_blank'>KB4512506</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4516048' target='_blank'>KB4516048</a></td><td>Resolved:<br>September 24, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 10, 2019 <br>09:48 AM PT</td></tr>
      </table>
      "

- title: August 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='310msgdesc'></div><b>IA64 and x64 devices may fail to start after installing updates</b><div>IA64 devices (in any configuration) and x64 devices using EFI boot that were provisioned after the July 9th updates and/or skipped the recommended update (KB3133977), may fail to start with the following error:</div><div><strong>\"File: \\Windows\\system32\\winload.efi</strong></div><div><strong>Status: 0xc0000428</strong></div><div><strong>Info: Windows cannot verify the digital signature for this file.\"</strong></div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 7 SP1</li><li>Server: Windows Server 2008 R2 SP1</li></ul><div></div><div><strong>Take Action: </strong>To resolve this issue please follow the steps outlined in the&nbsp;<a href=\"https://support.microsoft.com/help/4472027\" target=\"_blank\">SHA-2 support FAQ</a> article for error code 0xc0000428.</div><br><a href ='#310msg'>Back to top</a></td><td>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512506' target='_blank'>KB4512506</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>August 17, 2019 <br>12:59 PM PT<br><br>Opened:<br>August 13, 2019 <br>08:34 AM PT</td></tr>
      </table>
      "