### YamlMime:YamlDocument

documentType: LandingData
title: Windows 8.1 and Windows Server 2012 R2
metadata:
  document_id: 
  title: Windows 8.1 and Windows Server 2012 R2
  description: View announcements and review known issues and fixes for Windows 8.1 and Windows Server 2012 R2
  keywords: Windows 10, issues, fixes, announcements, Windows Server, advisories
  ms.localizationpriority: high
  author: greg-lindsay
  ms.author: greglin
  manager: dougkim
  ms.topic: article
  ms.devlang: na

sections:
- items:
  - type: markdown
    text: "
      Find information on known issues for Windows 8.1 and Windows Server 2012 R2. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).
      
      " 

- items:
  - type: list
    style: cards
    className: cardsM
    columns: 3
    items:
    
    - href: https://blogs.windows.com/windowsexperience/2019/05/21/how-to-get-the-windows-10-may-2019-update/#1P75kJB6T5OhySyo.97
      html: Get the update >
      image: 
        src: https://docs.microsoft.com/media/common/i_deploy.svg
      title: Windows 10, version 1903 rollout in progress
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Using-machine-learning-to-improve-the-Windows-10-update/ba-p/877860
      html: Learn how machine learning informs each rollout >
      image: 
        src: https://docs.microsoft.com/media/common/i_multi-connect.svg
      title: Improving the Windows 10 update experience
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-10-update-servicing-cadence/ba-p/222376
      html: Learn more >
      image: 
        src: https://docs.microsoft.com/media/common/i_investigate.svg
      title: Windows 10 update servicing cadence
- items:
  - type: markdown
    text: "
      <div align='right' style='font-size:0.87rem'><a class='is-size-7' href='https://docs.microsoft.com/windows/release-information/windows-message-center'>See all messages ></a></div>
      "
- items:
  - type: markdown
    text: "
        <hr class='cardsM'>
      "

- title: Known issues
- items:
  - type: markdown
    text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
      <table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
      <tr><td><div id='351msg'></div><b>Intermittent issues when printing</b><br>The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing.<br><br><a href = '#351msgdesc'>See details ></a></td><td>September 24, 2019<br><a href ='https://support.microsoft.com/help/4516041' target='_blank'>KB4516041</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520005' target='_blank'>KB4520005</a></td><td>October 08, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='333msg'></div><b>Windows RT 8.1 devices may have issues opening Internet Explorer 11</b><br>On Windows RT 8.1 devices, Internet Explorer 11 may not open and you may receive an error.<br><br><a href = '#333msgdesc'>See details ></a></td><td>September 10, 2019<br><a href ='https://support.microsoft.com/help/4516067' target='_blank'>KB4516067</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4516041' target='_blank'>KB4516041</a></td><td>September 24, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='217msg'></div><b>Japanese IME doesn't show the new Japanese Era name as a text input option</b><br>With previous dictionary updates installed, the Japanese IME doesn't show the new Japanese Era name as an input option.<br><br><a href = '#217msgdesc'>See details ></a></td><td>April 25, 2019<br><a href ='https://support.microsoft.com/help/4493443' target='_blank'>KB4493443</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 15, 2019 <br>05:53 PM PT</td></tr>
      <tr><td><div id='161msg'></div><b>Certain operations performed on a Cluster Shared Volume may fail</b><br>Operations performed on files or folders on a CSV may fail with the error: STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5).<br><br><a href = '#161msgdesc'>See details ></a></td><td>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480963' target='_blank'>KB4480963</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 25, 2019 <br>02:00 PM PT</td></tr>
      </table>
      "

- title: Issue details
- items:
  - type: markdown
    text: "
        <div>
        </div> 
      "
- title: September 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='351msgdesc'></div><b>Intermittent issues when printing</b><div>Applications and printer drivers&nbsp;that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:</div><ul><li>Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app&nbsp;interacts with the print driver.</li><li>The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing.&nbsp;Only part of the print job might print and the rest might be canceled or error.</li></ul><div></div><div><strong>Note </strong>This issue also affects the Internet Explorer Cumulative Update <a href=\"https://support.microsoft.com/help/4522007/\" target=\"_blank\">KB4522007</a>, release September 23, 2019.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href='https://support.microsoft.com/help/4520005' target='_blank'>KB4520005</a>. If you are using Security Only updates, see&nbsp;<a href=\"https://support.microsoft.com/help/4519974\" target=\"_blank\">KB4519974</a><a href=\"https://support.microsoft.com/help/4524135\" target=\"_blank\">&nbsp;</a>for resolving KB for your platform.</div><br><a href ='#351msg'>Back to top</a></td><td>September 24, 2019<br><a href ='https://support.microsoft.com/help/4516041' target='_blank'>KB4516041</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520005' target='_blank'>KB4520005</a></td><td>Resolved:<br>October 08, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 30, 2019 <br>06:26 PM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='333msgdesc'></div><b>Windows RT 8.1 devices may have issues opening Internet Explorer 11</b><div>On Windows 8.1 RT devices, Internet Explorer 11 may not open and you may receive the error, \"C:\\Program Files\\Internet Explorer\\iexplore.exe: A certificate was explicitly revoked by its issuer.\"</div><div><br></div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows RT 8.1</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue was resolved in <a href='https://support.microsoft.com/help/4516041' target='_blank'>KB4516041</a>.</div><br><a href ='#333msg'>Back to top</a></td><td>September 10, 2019<br><a href ='https://support.microsoft.com/help/4516067' target='_blank'>KB4516067</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4516041' target='_blank'>KB4516041</a></td><td>Resolved:<br>September 24, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 13, 2019 <br>05:25 PM PT</td></tr>
      </table>
      "

- title: May 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='217msgdesc'></div><b>Japanese IME doesn't show the new Japanese Era name as a text input option</b><div>If previous dictionary updates are installed, the Japanese input method editor (IME) doesn't show the new Japanese Era name as a text input option.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 8.1</li><li>Server: Windows Server 2012 R2; Windows Server 2012</li></ul><div></div><div><strong>Workaround: </strong></div><div>If you see any of the previous dictionary updates listed below, uninstall it from <strong>Programs and features</strong> &gt; <strong>Uninstall or change a program</strong>. New words that were in previous dictionary updates are also in this update.</div><ul><li>Update for Japanese Microsoft IME Standard Dictionary (15.0.2013)</li><li>Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.2013)</li><li>Update for Japanese Microsoft IME Standard Dictionary (15.0.1215)</li><li>Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.1215)</li><li>Update for Japanese Microsoft IME Standard Dictionary (15.0.1080)</li><li>Update for Japanese Microsoft IME Standard Extended Dictionary (15.0.1080)</li></ul><br><a href ='#217msg'>Back to top</a></td><td>April 25, 2019<br><a href ='https://support.microsoft.com/help/4493443' target='_blank'>KB4493443</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 15, 2019 <br>05:53 PM PT<br><br>Opened:<br>May 15, 2019 <br>05:53 PM PT</td></tr>
      </table>
      "

- title: January 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='161msgdesc'></div><b>Certain operations performed on a Cluster Shared Volume may fail</b><div>Certain operations, such as <strong>rename</strong>, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, “STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)”. This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege.</div><div><br></div><div><strong>Affected platforms:</strong>&nbsp;</div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1</li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012</li></ul><div></div><div><strong>Workaround</strong>: Do one of the following:</div><ul><li>Perform the operation from a process that has administrator privilege.</li><li>Perform the operation from a node that doesn’t have CSV ownership.</li></ul><div></div><div><strong>Next steps:</strong> Microsoft is working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#161msg'>Back to top</a></td><td>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480963' target='_blank'>KB4480963</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>April 25, 2019 <br>02:00 PM PT<br><br>Opened:<br>January 08, 2019 <br>10:00 AM PT</td></tr>
      </table>
      "