| Summary | Originating update | Status | Date resolved |
| dGPU occasionally disappear from device manager on Surface Book 2 Some apps or games may close or fail to open on Surface Book 2 devices with Nvidia dGPU. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved | October 11, 2019 03:15 PM PT |
| Intermittent issues when printing The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing. See details > | OS Build 18362.357 September 23, 2019 KB4522016 | Resolved KB4517389 | October 08, 2019 10:00 AM PT |
| Audio in games is quiet or different than expected Microsoft has received reports that audio in certain games is quieter or different than expected. See details > | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved KB4517211 | September 26, 2019 02:00 PM PT |
| IME may become unresponsive or have High CPU usage Some Input Method Editor (IME) including ChsIME.EXE and ChtIME.EXE, may become unresponsive or may have high CPU usage. See details > | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | September 19, 2019 04:08 PM PT |
| Some users report issues related to the Start menu and Windows Desktop Search A small number of users have reported issues related to the Start menu and Windows Desktop Search. See details > | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | September 19, 2019 04:58 PM PT |
| Screenshots and Snips have an unnatural orange tint Users have reported an orange tint on Screenshots and Snips with the Lenovo Vantage app installed See details > | OS Build 18362.356 September 10, 2019 KB4516115 | Resolved External | September 11, 2019 08:54 PM PT |
| Windows Desktop Search may not return any results and may have high CPU usage Windows Desktop Search may not return any results and SearchUI.exe may have high CPU usage after installing KB4512941. See details > | OS Build 18362.329 August 30, 2019 KB4512941 | Resolved KB4515384 | September 10, 2019 10:00 AM PT |
| Domain connected devices that use MIT Kerberos realms will not start up Devices may not start after updating when connected to a domain that is configured to use MIT Kerberos realms. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
| Issues updating when certain versions of Intel storage drivers are installed Windows 10, version 1903 update may fail with certain versions of Intel Rapid Storage Technology (Intel RST) drivers. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
| Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error Applications made using VB6, macros using VBA, and VBScript may stop responding and you may receive an error. See details > | OS Build 18362.295 August 13, 2019 KB4512508 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
| Initiating a Remote Desktop connection may result in black screen When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
| Windows Sandbox may fail to start with error code “0x80070002” Windows Sandbox may fail to start on devices in which the operating system language was changed between updates. See details > | OS Build 18362.116 May 20, 2019 KB4505057 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
| Devices starting using PXE from a WDS or SCCM servers may fail to start Devices that start up using PXE images from Windows Deployment Services (WDS) may fail to start with error \"0xc0000001.\" See details > | OS Build 18362.175 June 11, 2019 KB4503293 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
| MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices You may receive an error on MacOS when trying to access network shares via CIFS or SMBv1 on certain Windows devices. See details > | OS Build 18362.175 June 11, 2019 KB4503293 | Resolved External | August 09, 2019 07:03 PM PT |
| Display brightness may not respond to adjustments Devices configured with certain Intel display drivers may experience a driver compatibility issue. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4505903 | July 26, 2019 02:00 PM PT |
| RASMAN service may stop working and result in the error “0xc0000005” The RASMAN service may stop working with VPN profiles configured as an Always On VPN connection. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4505903 | July 26, 2019 02:00 PM PT |
| Loss of functionality in Dynabook Smartphone Link app Users who update to Windows 10, version 1903 may experience a loss of functionality with Dynabook Smartphone Link. See details > | OS Build 18362.116 May 20, 2019 KB4505057 | Resolved | July 11, 2019 01:54 PM PT |
| Error attempting to update with external USB device or memory card attached PCs with an external USB device or SD memory card attached may get error: \"This PC can't be upgraded to Windows 10.\" See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | July 11, 2019 01:53 PM PT |
| Audio not working with Dolby Atmos headphones and home theater Users may experience audio loss with Dolby Atmos headphones or Dolby Atmos home theater. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | July 11, 2019 01:53 PM PT |
| Event Viewer may close or you may receive an error when using Custom Views When trying to expand, view, or create Custom Views in Event Viewer, you may see an error or the app may close. See details > | OS Build 18362.175 June 11, 2019 KB4503293 | Resolved KB4501375 | June 27, 2019 10:00 AM PT |
| Duplicate folders and documents showing in user profile directory An empty folder with the same name may be created if known folders (e.g. Desktop, Documents) are redirected. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4497935 | May 29, 2019 02:00 PM PT |
| Older versions of BattlEye anti-cheat software incompatible Users may experience a compatibility issue with some games that use older versions of BattlEye anti-cheat software. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | June 07, 2019 04:26 PM PT |
| D3D applications and games may fail to enter full-screen mode on rotated displays Some Direct3D (D3D) applications and games may fail to enter full-screen mode on rotated displays. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4497935 | May 29, 2019 02:00 PM PT |
| AMD RAID driver incompatibility Devices running certain AMD RAID drivers may have difficulty installing the Windows 10, version 1903 update. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | June 06, 2019 11:06 AM PT |
| Details | Originating update | Status | History |
| Intermittent issues when printing Applications and printer drivers that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:
Affected platforms:
Resolution: This issue was resolved in KB4517389. Back to top | OS Build 18362.357 September 23, 2019 KB4522016 | Resolved KB4517389 | Resolved: October 08, 2019 10:00 AM PT Opened: September 30, 2019 06:26 PM PT |
| Audio in games is quiet or different than expected Microsoft has received reports that audio in certain games is quieter or different than expected. At the request of some of our audio partners, we implemented a compatibility change that enabled certain games to query support and render multi-channel audio. Due to customer feedback, we are reverting this change as some games and some devices are not rendering multi-channel audio as expected. This may result in games sounding different than customers are used to and may have missing channels. Affected platforms:
Resolution: This issue was resolved in KB4517211. Back to top | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved KB4517211 | Resolved: September 26, 2019 02:00 PM PT Opened: September 13, 2019 05:25 PM PT |
| IME may become unresponsive or have High CPU usage Some Input Method Editor (IME) may become unresponsive or may have high CPU usage. Affected IMEs include Chinese Simplified (ChsIME.EXE) and Chinese Traditional (ChtIME.EXE) with Changjie/Quick keyboard. Affected platforms:
Resolution: Due to security related changes in KB4515384, this issue may occur when Touch Keyboard and Handwriting Panel Service is not configured to its default startup type of Manual. To resolve the issue, perform the following steps:
Back to top | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | Resolved: September 19, 2019 04:08 PM PT Opened: September 13, 2019 05:25 PM PT |
| Some users report issues related to the Start menu and Windows Desktop Search Microsoft has received reports that a small number of users are having issues related to the Start menu and Windows Desktop Search. Affected platforms:
Resolution: At this time, Microsoft has not found a Search or Start issue significantly impacting users originating from KB4515384. We will continue monitoring to ensure users have a high-quality experience when interacting with these areas. If you are currently having issues, we recommend you to take a moment to report it in via the Feedback Hub (Windows + F) then try the Windows 10 Troubleshoot settings (found in Settings). If you are having an issue with search, see Fix problems in Windows Search. Back to top | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | Resolved: September 19, 2019 04:58 PM PT Opened: September 11, 2019 05:18 PM PT |
| Screenshots and Snips have an unnatural orange tint When creating screenshots or using similar tools (such as Snipping Tool or Snip & Sketch), the resulting images may have an unnatural orange tint. This issue is caused by the Eye Care mode feature of Lenovo Vantage. This issue started on or around September 5, 2019. Affected platforms:
Resolution: For guidance on this issue, see the Lenovo support article Screenshots and Snips have an unnatural orange tint. There is no update for Windows needed for this issue. Back to top | OS Build 18362.356 September 10, 2019 KB4516115 | Resolved External | Last updated: September 11, 2019 08:54 PM PT Opened: September 11, 2019 08:54 PM PT |
| Windows Desktop Search may not return any results and may have high CPU usage Microsoft is getting reports that a small number of users may not receive results when using Windows Desktop Search and may see high CPU usage from SearchUI.exe when searching after installing KB4512941. This issue is only encountered on devices in which searching the web from Windows Desktop Search has been disabled. Affected platforms:
Resolution: This issue was resolved in KB4515384. Back to top | OS Build 18362.329 August 30, 2019 KB4512941 | Resolved KB4515384 | Resolved: September 10, 2019 10:00 AM PT Opened: September 04, 2019 02:25 PM PT |
| Details | Originating update | Status | History |
| Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error After installing KB4512508, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an \"invalid procedure call error.\" Affected platforms:
Resolution: This issue was resolved in KB4512941. The ‘optional’ update is available on Microsoft Update Catalog, Windows Update, Microsoft Update and Windows Server Update Services (WSUS). As with any 'optional' update, you will need to Check for updates to receive KB4512941 and install. For instructions, see Update Windows 10. Note Windows Update for Business customers should apply the update via Microsoft Update Catalog or Windows Server Update Services (WSUS). Back to top | OS Build 18362.295 August 13, 2019 KB4512508 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: August 14, 2019 03:34 PM PT |
| MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices You may receive an error on your Apple MacOS device when trying to access network shares via CIFS or SMBv1 on a Windows devices that has installed updates on June 11, 2019 (KB4503293) or later. When you encounter this issue, in MacOS you may receive the error, “There was a problem connecting to the server “{Server Host Name}”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.” Affected platforms:
Resolution: For guidance on this issue, see the Apple support article If your Mac can't use NTLM to connect to a Windows server. There is no update for Windows needed for this issue. Back to top | OS Build 18362.175 June 11, 2019 KB4503293 | Resolved External | Last updated: August 09, 2019 07:03 PM PT Opened: August 09, 2019 04:25 PM PT |
| Details | Originating update | Status | History |
| dGPU occasionally disappear from device manager on Surface Book 2 Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing units (dGPUs). After updating to Windows 10, version 1903 (the May 2019 Update), some apps or games that needs to perform graphics intensive operations may close or fail to open. To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPU from being offered Windows 10, version 1903 until this issue is resolved. Affected platforms:
Resolved: To resolve this issue, you will need to update the firmware of your Surface Book 2 device. Please see the Surface Book 2 update history page for instructions on how to install the October 2019 updates on your device. There is no update for Windows needed for this issue. The safeguard hold will be removed in the coming weeks. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved | Resolved: October 11, 2019 03:15 PM PT Opened: July 12, 2019 04:20 PM PT |
| Domain connected devices that use MIT Kerberos realms will not start up Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after installation of KB4497935. Devices that are domain controllers or domain members are both affected. To safeguard your update experience, we have applied a compatibility hold on devices configured to use MIT Kerberos realm from being offered Windows 10, version 1903 or Windows Server, version 1903. Note If you are not sure if your device is affected, contact your administrator. Advanced users can check for “Define interoperable Kerberos v5 realm settings” policy under Computer Configuration -> Policies -> Administrative Templates > System -> Kerberos or check if this registry key exists: HKLM\\Software\\Microsoft\\Windows\\CurrentVersion\\Policies\\System\\Kerberos\\MitRealms Affected platforms:
Resolution: This issue was resolved in KB4512941 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1903 or Windows Server, version 1903. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: July 25, 2019 06:10 PM PT |
| Issues updating when certain versions of Intel storage drivers are installed Intel and Microsoft have found incompatibility issues with certain versions of the Intel Rapid Storage Technology (Intel RST) drivers and the Windows 10 May 2019 Update (Windows 10, version 1903). To safeguard your update experience, we have applied a compatibility hold on devices with Intel RST drivers, versions 15.1.0.1002 through version 15.5.2.1053 installed from installing or being offered Windows 10, version 1903 or Windows Server, version 1903, until the driver has been updated. Versions 15.5.2.1054 or later are compatible, and a device that has these drivers installed can install the Windows 10 May 2019 Update. For affected devices, the recommended version is 15.9.8.1050. Affected platforms:
Resolution: This issue was resolved in KB4512941 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: July 25, 2019 06:10 PM PT |
| Initiating a Remote Desktop connection may result in black screen When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen. Any version of Windows may encounter this issue when initiating a Remote Desktop connection to a Windows 10, version 1903 device which is running an affected display driver, including the drivers for the Intel 4 series chipset integrated GPU (iGPU). Affected platforms:
Resolution: This issue was resolved in KB4512941. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: July 12, 2019 04:42 PM PT |
| Devices starting using PXE from a WDS or SCCM servers may fail to start Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error \"Status: 0xc0000001, Info: A required device isn't connected or can't be accessed\" after installing KB4503293 on a WDS server. Affected platforms:
Resolution: This issue was resolved in KB4512941. Back to top | OS Build 18362.175 June 11, 2019 KB4503293 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: July 10, 2019 02:51 PM PT |
| Details | Originating update | Status | History |
| RASMAN service may stop working and result in the error “0xc0000005” The Remote Access Connection Manager (RASMAN) service may stop working and you may receive the error “0xc0000005” on devices where the diagnostic data level is manually configured to the non-default setting of 0. You may also receive an error in the Application section of Windows Logs in Event Viewer with Event ID 1000 referencing “svchost.exe_RasMan” and “rasman.dll”. This issue only occurs when a VPN profile is configured as an Always On VPN (AOVPN) connection with or without device tunnel. This does not affect manual only VPN profiles or connections. Affected platforms
Resolution: This issue was resolved in KB4505903. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4505903 | Resolved: July 26, 2019 02:00 PM PT Opened: June 28, 2019 05:01 PM PT |
| Event Viewer may close or you may receive an error when using Custom Views When trying to expand, view, or create Custom Views in Event Viewer, you may receive the error, \"MMC has detected an error in a snap-in and will unload it.\" and the app may stop responding or close. You may also receive the same error when using Filter Current Log in the Action menu with built-in views or logs. Built-in views and other features of Event Viewer should work as expected. Affected platforms:
Resolution: This issue was resolved in KB4501375. Back to top | OS Build 18362.175 June 11, 2019 KB4503293 | Resolved KB4501375 | Resolved: June 27, 2019 10:00 AM PT Opened: June 12, 2019 11:11 AM PT |
| Details | Originating update | Status | History |
| Windows Sandbox may fail to start with error code “0x80070002” Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903. Affected platforms:
Resolution: This issue was resolved in KB4512941. Back to top | OS Build 18362.116 May 20, 2019 KB4505057 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: May 24, 2019 04:20 PM PT |
| Display brightness may not respond to adjustments Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. After updating to Windows 10, version 1903, brightness settings may sometime appear as if changes applied took effect, yet the actual display brightness doesn't change. To safeguard your update experience, we have applied a compatibility hold on devices with certain Intel drivers from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Resolution: This issue was resolved in KB4505903 and the safeguard hold has been removed. Please ensure you have applied the resolving update before attempting to update to the Windows 10 May 2019 Update (version 1903). Please note, it can take up to 48 hours for the safeguard to be removed. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4505903 | Resolved: July 26, 2019 02:00 PM PT Opened: May 21, 2019 07:56 AM PT |
| Loss of functionality in Dynabook Smartphone Link app Some users may experience a loss of functionality after updating to Windows 10, version 1903 when using the Dynabook Smartphone Link application on Windows devices. Loss of functionality may affect the display of phone numbers in the Call menu and the ability to answer phone calls on the Windows PC. To safeguard your update experience, we have applied a compatibility hold on devices with Dynabook Smartphone Link from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903. Back to top | OS Build 18362.116 May 20, 2019 KB4505057 | Resolved | Resolved: July 11, 2019 01:54 PM PT Opened: May 24, 2019 03:10 PM PT |
| Error attempting to update with external USB device or memory card attached If you have an external USB device or SD memory card attached when installing Windows 10, version 1903, you may get an error message stating \"This PC can't be upgraded to Windows 10.\" This is caused by inappropriate drive reassignment during installation. Sample scenario: An update to Windows 10, version 1903 is attempted on a computer that has a thumb drive inserted into its USB port. Before the update, the thumb drive is mounted in the system as drive G based on the existing drive configuration. After the feature update is installed; however, the device is reassigned a different drive letter (e.g., drive H). Note The drive reassignment is not limited to removable drives. Internal hard drives may also be affected. To safeguard your update experience, we have applied a hold on devices with an external USB device or SD memory card attached from being offered Windows 10, version 1903 until this issue is resolved. Affected platforms:
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | Resolved: July 11, 2019 01:53 PM PT Opened: May 21, 2019 07:38 AM PT |
| Audio not working with Dolby Atmos headphones and home theater After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error. This occurs due to an issue with a Microsoft Store licensing component, where license holders are not able to connect to the Dolby Access app and enable Dolby Atmos extensions. To safeguard your update experience, we have applied protective hold on devices from being offered Windows 10, version 1903 until this issue is resolved. This configuration error will not result in loss of access for the acquired license once the problem is resolved. Affected platforms:
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | Resolved: July 11, 2019 01:53 PM PT Opened: May 21, 2019 07:16 AM PT |
| Duplicate folders and documents showing in user profile directory If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. ?This issue does not cause any user files to be deleted and a solution is in progress. To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Resolution: This issue was resolved in KB4497935 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903. (Posted June 11, 2019) Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4497935 | Resolved: May 29, 2019 02:00 PM PT Opened: May 21, 2019 07:16 AM PT |
| Older versions of BattlEye anti-cheat software incompatible Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software. When launching a game that uses an older, impacted version of BattlEye anti-cheat software on a device running Windows 10, version 1903, the device may experience a system crash. To safeguard your gaming experience, we have applied a compatibility hold on devices with the impacted versions of BattlEye software used by games installed on your PC. This will prevent Windows 10, version 1903 from being offered until the incompatible version of BattlEye software is no longer installed on the device. Affected platforms:
Workaround: Before updating your machine, we recommend you do one or more of the following:
Resolution: This issue was resolved externally by BattlEye for all known impacted games. For a list of recent games that use BattlEye, go to https://www.battleye.com/. We recommend following the workaround before updating to Windows 10, version 1903, as games with incompatible versions of BattleEye may fail to open after updating Windows. If you have confirmed your game is up to date and you have any issues with opening games related to a BattlEye error, please see https://www.battleye.com/support/faq/. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | Resolved: June 07, 2019 04:26 PM PT Opened: May 21, 2019 07:34 AM PT |
| D3D applications and games may fail to enter full-screen mode on rotated displays Some Direct3D (D3D) applications and games (e.g., 3DMark) may fail to enter full-screen mode on displays where the display orientation has been changed from the default (e.g., a landscape display in portrait mode). Affected platforms:
Resolution: This issue was resolved in KB4497935. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved KB4497935 | Resolved: May 29, 2019 02:00 PM PT Opened: May 21, 2019 07:05 AM PT |
| AMD RAID driver incompatibility Microsoft and AMD have identified an incompatibility with AMD RAID driver versions earlier than 9.2.0.105. When you attempt to install the Windows 10, version 1903 update on a Windows 10-based computer with an affected driver version, the installation process stops and you get a message like the following: AMD Ryzen™ or AMD Ryzen™ Threadripper™ configured in SATA or NVMe RAID mode. “A driver is installed that causes stability problems on Windows. This driver will be disabled. Check with your software/driver provider for an updated version that runs on this version of Windows.” To safeguard your update experience, we have applied a compatibility hold on devices with these AMD drivers from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Resolution: This issue has been resolved externally by AMD. To resolve this issue, you will need to download the latest AMD RAID drivers directly from AMD at https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399. The drivers must be version 9.2.0.105 or later. Install the drivers on the affected computer, and then restart the installation process for the Windows 10, version 1903 feature update. Note The safeguard hold will remain in place on machines with the older AMD RAID drivers. We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Resolved | Resolved: June 06, 2019 11:06 AM PT Opened: May 21, 2019 07:12 AM PT |