### YamlMime:YamlDocument

documentType: LandingData
title: Resolved issues in Windows Server 2008 SP2
metadata:
  document_id: 
  title: Resolved issues in Windows Server 2008 SP2
  description: Resolved issues in Windows Server 2008 SP2
  keywords: ["Resolved issues in Windows Server 2008 SP2", "Windows Server 2008 SP2"]
  ms.localizationpriority: high
  author: greg-lindsay
  ms.author: greglin
  manager: dougkim
  ms.topic: article
  ms.devlang: na

sections:
- items:
  - type: markdown
    text: "
      See a list of known issues that have been resolved for Windows Server 2008 SP2 over the last six months. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s) to search the page.
      
      " 
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    text: "
        <hr class='cardsM'>
      "

- title: Resolved issues
- items:
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    text: "
      <table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Date resolved</td></tr>
      <tr><td><div id='351msg'></div><b>Intermittent issues when printing</b><br>The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing.<br><br><a href = '#351msgdesc'>See details ></a></td><td>September 24, 2019<br><a href ='https://support.microsoft.com/help/4516030' target='_blank'>KB4516030</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520002' target='_blank'>KB4520002</a></td><td>October 08, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='252msg'></div><b>Devices starting using PXE from a WDS or SCCM servers may fail to start</b><br>Devices that start up using PXE images from Windows Deployment Services (WDS) may fail to start with error \"0xc0000001.\"<br><br><a href = '#252msgdesc'>See details ></a></td><td>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4512499' target='_blank'>KB4512499</a></td><td>August 17, 2019 <br>02:00 PM PT</td></tr>
      <tr><td><div id='315msg'></div><b>Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error</b><br>Applications made using VB6, macros using VBA, and VBScript may stop responding and you may receive an error.<br><br><a href = '#315msgdesc'>See details ></a></td><td>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512476' target='_blank'>KB4512476</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4517301' target='_blank'>KB4517301</a></td><td>August 16, 2019 <br>02:00 PM PT</td></tr>
      <tr><td><div id='306msg'></div><b>MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices</b><br>You may receive an error on MacOS when trying to access network shares via CIFS or SMBv1 on certain Windows devices.<br><br><a href = '#306msgdesc'>See details ></a></td><td>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a></td><td>Resolved External<br></td><td>August 09, 2019 <br>07:03 PM PT</td></tr>
      <tr><td><div id='243msg'></div><b>Event Viewer may close or you may receive an error when using Custom Views</b><br>When trying to expand, view, or create Custom Views in Event Viewer, you may see an error or the app may close.<br><br><a href = '#243msgdesc'>See details ></a></td><td>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4503271' target='_blank'>KB4503271</a></td><td>June 20, 2019 <br>02:00 PM PT</td></tr>
      <tr><td><div id='168msg'></div><b>System unresponsive after restart if Sophos Endpoint Protection installed</b><br>Devices with Sophos Endpoint Protection, managed by Sophos Central or Sophos Enterprise Console, may be unresponsive.<br><br><a href = '#168msgdesc'>See details ></a></td><td>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493471' target='_blank'>KB4493471</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>May 14, 2019 <br>01:21 PM PT</td></tr>
      <tr><td><div id='169msg'></div><b>System may be unresponsive after restart if Avira antivirus software installed</b><br>Devices with Avira antivirus software installed may become unresponsive upon restart.<br><br><a href = '#169msgdesc'>See details ></a></td><td>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493471' target='_blank'>KB4493471</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>May 14, 2019 <br>01:19 PM PT</td></tr>
      <tr><td><div id='175msg'></div><b>Authentication may fail for services after the Kerberos ticket expires</b><br>Authentication may fail for services that require unconstrained delegation after the Kerberos ticket expires.<br><br><a href = '#175msgdesc'>See details ></a></td><td>March 12, 2019<br><a href ='https://support.microsoft.com/help/4489880' target='_blank'>KB4489880</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4499149' target='_blank'>KB4499149</a></td><td>May 14, 2019 <br>10:00 AM PT</td></tr>
      </table>
      "

- title: Issue details
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    text: "
        <div>
        </div> 
      "
- title: September 2019
- items:
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    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='351msgdesc'></div><b>Intermittent issues when printing</b><div>Applications and printer drivers&nbsp;that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:</div><ul><li>Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app&nbsp;interacts with the print driver.</li><li>The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing.&nbsp;Only part of the print job might print and the rest might be canceled or error.</li></ul><div></div><div><strong>Note </strong>This issue also affects the Internet Explorer Cumulative Update <a href=\"https://support.microsoft.com/help/4522007/\" target=\"_blank\">KB4522007</a>, release September 23, 2019.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href='https://support.microsoft.com/help/4520002' target='_blank'>KB4520002</a>. If you are using Security Only updates, see&nbsp;<a href=\"https://support.microsoft.com/help/4519974\" target=\"_blank\">KB4519974</a><a href=\"https://support.microsoft.com/help/4524135\" target=\"_blank\">&nbsp;</a>for resolving KB for your platform.</div><br><a href ='#351msg'>Back to top</a></td><td>September 24, 2019<br><a href ='https://support.microsoft.com/help/4516030' target='_blank'>KB4516030</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520002' target='_blank'>KB4520002</a></td><td>Resolved:<br>October 08, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 30, 2019 <br>06:26 PM PT</td></tr>
      </table>
      "

- title: August 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='315msgdesc'></div><b>Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error</b><div>After installing <a href='https://support.microsoft.com/help/4512476' target='_blank'>KB4512476</a>, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an \"invalid procedure call error.\"</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved in&nbsp;<a href='https://support.microsoft.com/help/4517301' target='_blank'>KB4517301</a>.&nbsp;The ‘optional’ update is now available on Microsoft Update Catalog and Windows Server Update Services (WSUS).</div><br><a href ='#315msg'>Back to top</a></td><td>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512476' target='_blank'>KB4512476</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4517301' target='_blank'>KB4517301</a></td><td>Resolved:<br>August 16, 2019 <br>02:00 PM PT<br><br>Opened:<br>August 14, 2019 <br>03:34 PM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='306msgdesc'></div><b>MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices</b><div>You may receive an error on your Apple MacOS device when trying to access network shares via CIFS&nbsp;or SMBv1 on a Windows devices that has installed updates on June 11, 2019 (<a href='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a>) or later. When you encounter this issue, in MacOS you may receive the error, “There was a problem connecting to the server “{Server Host Name}”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.”</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong> For guidance on this issue, see the Apple support article <a href=\"https://support.apple.com/HT210423\" target=\"_blank\">If your Mac can't use NTLM to connect to a Windows server</a>. There is no update for Windows needed for this issue.</div><br><a href ='#306msg'>Back to top</a></td><td>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a></td><td>Resolved External<br></td><td>Last updated:<br>August 09, 2019 <br>07:03 PM PT<br><br>Opened:<br>August 09, 2019 <br>04:25 PM PT</td></tr>
      </table>
      "

- title: July 2019
- items:
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    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='252msgdesc'></div><b>Devices starting using PXE from a WDS or SCCM servers may fail to start</b><div>Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error \"Status: 0xc0000001, Info: A required device isn't connected or can't be accessed\" after installing <a href='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a> on a WDS server.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Server: Windows Server 2008 SP2; Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2; Windows Server 2016; Windows Server, version 1803; Windows Server 2019; Windows Server, version 1809; Windows Server, version 1903</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue was resolved in <a href='https://support.microsoft.com/help/4512499' target='_blank'>KB4512499</a>.</div><br><a href ='#252msg'>Back to top</a></td><td>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4512499' target='_blank'>KB4512499</a></td><td>Resolved:<br>August 17, 2019 <br>02:00 PM PT<br><br>Opened:<br>July 10, 2019 <br>02:51 PM PT</td></tr>
      </table>
      "

- title: June 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='243msgdesc'></div><b>Event Viewer may close or you may receive an error when using Custom Views</b><div>When trying to expand, view, or create&nbsp;<strong>Custom Views&nbsp;</strong>in Event Viewer, you may receive the error, \"MMC has detected an error in a snap-in and will unload it.\" and the app may stop responding or close. You may also receive the same error when using&nbsp;<strong>Filter Current Log</strong>&nbsp;in the&nbsp;<strong>Action&nbsp;</strong>menu with built-in views or logs. Built-in views and other features of Event Viewer should work as expected.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue was resolved in <a href='https://support.microsoft.com/help/4503271' target='_blank'>KB4503271</a>.  If you are using Security Only updates, see <a href=\"https://support.microsoft.com/help/4508640\" target=\"_blank\" style=\"\">KB4508640</a> for resolving KB for your platform.</div><br><a href ='#243msg'>Back to top</a></td><td>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503273' target='_blank'>KB4503273</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4503271' target='_blank'>KB4503271</a></td><td>Resolved:<br>June 20, 2019 <br>02:00 PM PT<br><br>Opened:<br>June 12, 2019 <br>11:11 AM PT</td></tr>
      </table>
      "

- title: April 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='168msgdesc'></div><b>System unresponsive after restart if Sophos Endpoint Protection installed</b><div>Microsoft and Sophos have identified an issue on devices with Sophos Endpoint Protection installed and managed by either Sophos Central or Sophos Enterprise Console (SEC) that may cause the system to become unresponsive upon restart after installing <a href=\"https://support.microsoft.com/help/4493471\" target=\"_blank\">KB4493471</a>.</div><div><br></div><div><strong>Affected platforms:</strong>&nbsp;</div><ul><li>Client: Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue has been resolved. Microsoft has removed the temporary block for all affected Windows updates. Sophos has&nbsp;released an update to address this issue. Guidance for Sophos Endpoint and Sophos Enterprise Console customers can be found in the <a href=\"https://community.sophos.com/kb/133945\" target=\"_blank\">Sophos support article</a>.</div><br><a href ='#168msg'>Back to top</a></td><td>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493471' target='_blank'>KB4493471</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>May 14, 2019 <br>01:21 PM PT<br><br>Opened:<br>April 09, 2019 <br>10:00 AM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='169msgdesc'></div><b>System may be unresponsive after restart if Avira antivirus software installed</b><div>Microsoft and Avira have identified an issue on devices with Avira antivirus software installed that may cause the system to become unresponsive upon restart after installing <a href=\"https://support.microsoft.com/help/4493471\" target=\"_blank\">KB4493471</a>.</div><div><br></div><div><strong>Affected platforms:</strong>&nbsp;</div><ul><li>Client: Windows 8.1; Windows 7 SP1&nbsp;</li><li>Server: Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue has been resolved. Microsoft has removed the temporary block for all affected Windows updates. Avira has released an automatic update to address this issue. Guidance for Avira customers can be found in the <a href=\"https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/1976\" target=\"_blank\">Avira support article</a>.</div><br><a href ='#169msg'>Back to top</a></td><td>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493471' target='_blank'>KB4493471</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>May 14, 2019 <br>01:19 PM PT<br><br>Opened:<br>April 09, 2019 <br>10:00 AM PT</td></tr>
      </table>
      "

- title: March 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='175msgdesc'></div><b>Authentication may fail for services after the Kerberos ticket expires</b><div>After installing <a href=\"https://support.microsoft.com/help/4489880\" target=\"_blank\">KB4489880</a>, some customers report that authentication fails for services that require unconstrained delegation after the Kerberos ticket expires (the default is 10 hours). For example, the SQL server service fails.</div><div><br></div><div><strong>Affected platforms:</strong>&nbsp;</div><ul><li>Client: Windows 7 SP1</li><li>Server: Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue was resolved in <a href=\"https://support.microsoft.com/help/4499149\" target=\"_blank\">KB4499149</a>.</div><br><a href ='#175msg'>Back to top</a></td><td>March 12, 2019<br><a href ='https://support.microsoft.com/help/4489880' target='_blank'>KB4489880</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4499149' target='_blank'>KB4499149</a></td><td>Resolved:<br>May 14, 2019 <br>10:00 AM PT<br><br>Opened:<br>March 12, 2019 <br>10:00 AM PT</td></tr>
      </table>
      "