### YamlMime:YamlDocument

documentType: LandingData
title: Windows 10, version 1803
metadata:
  document_id: 
  title: Windows 10, version 1803
  description: View announcements and review known issues and fixes for Windows 10 version 1803
  keywords: Windows 10, issues, fixes, announcements, Windows Server, advisories
  ms.localizationpriority: high
  author: greg-lindsay
  ms.author: greglin
  manager: dougkim
  ms.topic: article
  ms.devlang: na

sections:
- items:
  - type: markdown
    text: "
      Find information on known issues for Windows 10, version 1803. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).
      
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<td bgcolor='#d3f1fb' class='alert is-primary'><div><strong>Current status as of August 7, 2019:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</div><div>Windows 10, version 1803 (the April 2018 Update) will reach end of service on November 12, 2019 for Home and Pro editions. We will begin updating devices running Windows 10, version 1803 to Windows 10, version 1903 (the May 2019 Update) starting July 16, 2019 to help ensure that these devices remain in a serviced and secure state. For more information, see the <a href=\"'https://docs.microsoft.com/windows/release-information/status-windows-10-1903\" target=\"_blank\">Windows 10, version 1903 section</a> of the release information dashboard.</div>
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    - href: https://blogs.windows.com/windowsexperience/2019/05/21/how-to-get-the-windows-10-may-2019-update/#1P75kJB6T5OhySyo.97
      html: Get the update >
      image: 
        src: https://docs.microsoft.com/media/common/i_deploy.svg
      title: Windows 10, version 1903 rollout in progress
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Using-machine-learning-to-improve-the-Windows-10-update/ba-p/877860
      html: Learn how machine learning informs each rollout >
      image: 
        src: https://docs.microsoft.com/media/common/i_multi-connect.svg
      title: Improving the Windows 10 update experience
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-10-update-servicing-cadence/ba-p/222376
      html: Learn more >
      image: 
        src: https://docs.microsoft.com/media/common/i_investigate.svg
      title: Windows 10 update servicing cadence
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    text: "
      <div align='right' style='font-size:0.87rem'><a class='is-size-7' href='https://docs.microsoft.com/windows/release-information/windows-message-center'>See all messages ></a></div>
      "
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- title: Known issues
- items:
  - type: markdown
    text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
      <table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
      <tr><td><div id='351msg'></div><b>Intermittent issues when printing</b><br>The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing.<br><br><a href = '#351msgdesc'>See details ></a></td><td>OS Build 17134.1009<br><br>September 23, 2019<br><a href ='https://support.microsoft.com/help/4522014' target='_blank'>KB4522014</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520008' target='_blank'>KB4520008</a></td><td>October 08, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='336msg'></div><b>IME may become unresponsive or have High CPU usage</b><br>Some Input Method Editor (IME) including ChsIME.EXE and ChtIME.EXE, may become unresponsive or may have high CPU usage.<br><br><a href = '#336msgdesc'>See details ></a></td><td>OS Build 17134.1006<br><br>September 10, 2019<br><a href ='https://support.microsoft.com/help/4516058' target='_blank'>KB4516058</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>September 19, 2019 <br>04:08 PM PT</td></tr>
      <tr><td><div id='330msg'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><br>You may receive a 15-5 error code in Windows Mixed Reality Portal and your headset may not wake up from sleep.<br><br><a href = '#330msgdesc'>See details ></a></td><td>OS Build 17134.950<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512501' target='_blank'>KB4512501</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>September 11, 2019 <br>05:32 PM PT</td></tr>
      <tr><td><div id='244msg'></div><b>Startup to a black screen after installing updates</b><br>Your device may startup to a black screen during the first logon after installing updates.<br><br><a href = '#244msgdesc'>See details ></a></td><td>OS Build 17134.829<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503286' target='_blank'>KB4503286</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>June 14, 2019 <br>04:41 PM PT</td></tr>
      <tr><td><div id='192msg'></div><b>Certain operations performed on a Cluster Shared Volume may fail</b><br>Operations performed on files or folders on a CSV may fail with the error: STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5).<br><br><a href = '#192msgdesc'>See details ></a></td><td>OS Build 17134.523<br><br>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480966' target='_blank'>KB4480966</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 25, 2019 <br>02:00 PM PT</td></tr>
      </table>
      "

- title: Issue details
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        <div>
        </div> 
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- title: September 2019
- items:
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    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='351msgdesc'></div><b>Intermittent issues when printing</b><div>Applications and printer drivers&nbsp;that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:</div><ul><li>Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app&nbsp;interacts with the print driver.</li><li>The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing.&nbsp;Only part of the print job might print and the rest might be canceled or error.</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href='https://support.microsoft.com/help/4520008' target='_blank'>KB4520008</a>.</div><br><a href ='#351msg'>Back to top</a></td><td>OS Build 17134.1009<br><br>September 23, 2019<br><a href ='https://support.microsoft.com/help/4522014' target='_blank'>KB4522014</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520008' target='_blank'>KB4520008</a></td><td>Resolved:<br>October 08, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 30, 2019 <br>06:26 PM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='336msgdesc'></div><b>IME may become unresponsive or have High CPU usage</b><div>Some Input Method Editor (IME) may become unresponsive or may have high CPU usage. Affected IMEs include Chinese Simplified (ChsIME.EXE) and Chinese Traditional (ChtIME.EXE) with Changjie/Quick keyboard.</div><div><br></div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016</li></ul><div></div><div><br></div><div><strong>Resolution:</strong> Due to security related changes in <a href='https://support.microsoft.com/help/4516058' target='_blank'>KB4516058</a>, this issue may occur when <strong>Touch Keyboard and Handwriting Panel Service</strong> is not configured to its default startup type of <strong>Manual</strong>. To resolve the issue, perform the following steps:</div><ol><li>Select the <strong>Start </strong>button and type <strong>Services</strong>.</li><li>Locate <strong>Touch Keyboard and Handwriting Panel Service</strong> and double click on it or long press and select <strong>Properties</strong>.</li><li>Locate <strong>Startup type:</strong> and change it to <strong>Manual</strong></li><li>Select <strong>Ok</strong></li><li>The <strong>TabletInputService&nbsp;</strong>service is now in the default configuration and IME should work as expected.</li></ol><br><a href ='#336msg'>Back to top</a></td><td>OS Build 17134.1006<br><br>September 10, 2019<br><a href ='https://support.microsoft.com/help/4516058' target='_blank'>KB4516058</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>September 19, 2019 <br>04:08 PM PT<br><br>Opened:<br>September 13, 2019 <br>05:25 PM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='330msgdesc'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><div>After installing <a href='https://support.microsoft.com/help/4512501' target='_blank'>KB4512501</a>, Windows Mixed Reality Portal users may intermittently receive a 15-5 error code. In some cases, Windows Mixed Reality Portal may report that the headset is sleeping and pressing “Wake up” may appear to produce no action.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10, version 1803</li></ul><div></div><div><strong>Workaround:</strong> To mitigate the issue, use the following steps:</div><ol><li>Close the Windows Mixed Reality Portal, if it is running.</li><li>Open Task Manager by selecting the <strong>Start </strong>button and typing <strong>Task Manager</strong>.</li><li>In Task Manager under the <strong>Processes </strong>tab, right click or long press on “<strong>Windows Explorer</strong>” and select restart.</li><li>You can now open the Windows Mixed Reality Portal.</li></ol><div><br></div><div><strong>Next steps:&nbsp;</strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#330msg'>Back to top</a></td><td>OS Build 17134.950<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512501' target='_blank'>KB4512501</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>September 11, 2019 <br>05:32 PM PT<br><br>Opened:<br>September 11, 2019 <br>05:32 PM PT</td></tr>
      </table>
      "

- title: June 2019
- items:
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    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='244msgdesc'></div><b>Startup to a black screen after installing updates</b><div>We are investigating reports that a small number of devices may startup to a black screen during the first logon after installing updates.</div><div><br></div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803</li><li>Server: Windows Server 2019</li></ul><div></div><div><strong>Workaround: </strong>To mitigate this issue, press <strong>Ctrl+Alt+Delete, </strong>then select the <strong>Power </strong>button in the lower right corner of the screen and select <strong>Restart</strong>. Your device should now restart normally.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#244msg'>Back to top</a></td><td>OS Build 17134.829<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503286' target='_blank'>KB4503286</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>June 14, 2019 <br>04:41 PM PT<br><br>Opened:<br>June 14, 2019 <br>04:41 PM PT</td></tr>
      </table>
      "

- title: January 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='192msgdesc'></div><b>Certain operations performed on a Cluster Shared Volume may fail</b><div>Certain operations, such as <strong>rename</strong>, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, \"STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)\". This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege.</div><div><br></div><div><strong>Affected platforms:</strong>&nbsp;</div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1</li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012</li></ul><div></div><div><strong>Workaround: </strong>Do one of the following:</div><ul><li>Perform the operation from a process that has administrator privilege.&nbsp;</li><li>Perform the operation from a node that doesn’t have CSV ownership.&nbsp;</li></ul><div></div><div><strong>Next steps: </strong>Microsoft is working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#192msg'>Back to top</a></td><td>OS Build 17134.523<br><br>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480966' target='_blank'>KB4480966</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>April 25, 2019 <br>02:00 PM PT<br><br>Opened:<br>January 08, 2019 <br>10:00 AM PT</td></tr>
      </table>
      "