### YamlMime:YamlDocument

documentType: LandingData
title: Windows 10, version 1809 and Windows Server 2019
metadata:
  document_id: 
  title: Windows 10, version 1809 and Windows Server 2019
  description: View announcements and review known issues and fixes for Windows 10 version 1809 and Windows Server 2019
  keywords: Windows 10, issues, fixes, announcements, Windows Server, advisories
  ms.localizationpriority: high
  author: greg-lindsay
  ms.author: greglin
  manager: dougkim
  ms.topic: article
  ms.devlang: na

sections:
- items:
  - type: markdown
    text: "
      Find information on known issues for Windows 10, version 1809 and Windows Server 2019. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).
      
 <table border = '0' class='box-info'><tr>
<td bgcolor='#d3f1fb' class='alert is-primary'><div><strong>Current status:</strong></div><div>Windows 10, version 1809 is designated for broad deployment and available for any user who manually selects “Check for updates” via Windows Update. The recommended servicing status is Semi-Annual Channel.</div>
</td></tr></table>

      " 

- items:
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    style: cards
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    columns: 3
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    - href: https://blogs.windows.com/windowsexperience/2019/05/21/how-to-get-the-windows-10-may-2019-update/#1P75kJB6T5OhySyo.97
      html: Get the update >
      image: 
        src: https://docs.microsoft.com/media/common/i_deploy.svg
      title: Windows 10, version 1903 rollout in progress
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Using-machine-learning-to-improve-the-Windows-10-update/ba-p/877860
      html: Learn how machine learning informs each rollout >
      image: 
        src: https://docs.microsoft.com/media/common/i_multi-connect.svg
      title: Improving the Windows 10 update experience
    - href: https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-10-update-servicing-cadence/ba-p/222376
      html: Learn more >
      image: 
        src: https://docs.microsoft.com/media/common/i_investigate.svg
      title: Windows 10 update servicing cadence
- items:
  - type: markdown
    text: "
      <div align='right' style='font-size:0.87rem'><a class='is-size-7' href='https://docs.microsoft.com/windows/release-information/windows-message-center'>See all messages ></a></div>
      "
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        <hr class='cardsM'>
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- title: Known issues
- items:
  - type: markdown
    text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
      <table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
      <tr><td><div id='351msg'></div><b>Intermittent issues when printing</b><br>The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing.<br><br><a href = '#351msgdesc'>See details ></a></td><td>OS Build 17763.740<br><br>September 23, 2019<br><a href ='https://support.microsoft.com/help/4522015' target='_blank'>KB4522015</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4519338' target='_blank'>KB4519338</a></td><td>October 08, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='301msg'></div><b>Apps and scripts using the NetQueryDisplayInformation API may fail with error</b><br>Applications and scripts that call NetQueryDisplayInformation may fail to return results after the first page of data.<br><br><a href = '#301msgdesc'>See details ></a></td><td>OS Build 17763.55<br><br>October 09, 2018<br><a href ='https://support.microsoft.com/help/4464330' target='_blank'>KB4464330</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4516077' target='_blank'>KB4516077</a></td><td>September 24, 2019 <br>10:00 AM PT</td></tr>
      <tr><td><div id='336msg'></div><b>IME may become unresponsive or have High CPU usage</b><br>Some Input Method Editor (IME) including ChsIME.EXE and ChtIME.EXE, may become unresponsive or may have high CPU usage.<br><br><a href = '#336msgdesc'>See details ></a></td><td>OS Build 17763.737<br><br>September 10, 2019<br><a href ='https://support.microsoft.com/help/4512578' target='_blank'>KB4512578</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>September 19, 2019 <br>04:08 PM PT</td></tr>
      <tr><td><div id='330msg'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><br>You may receive a 15-5 error code in Windows Mixed Reality Portal and your headset may not wake up from sleep.<br><br><a href = '#330msgdesc'>See details ></a></td><td>OS Build 17763.678<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4511553' target='_blank'>KB4511553</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>September 11, 2019 <br>05:32 PM PT</td></tr>
      <tr><td><div id='244msg'></div><b>Startup to a black screen after installing updates</b><br>Your device may startup to a black screen during the first logon after installing updates.<br><br><a href = '#244msgdesc'>See details ></a></td><td>OS Build 17763.557<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503327' target='_blank'>KB4503327</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>June 14, 2019 <br>04:41 PM PT</td></tr>
      <tr><td><div id='211msg'></div><b>Devices with some Asian language packs installed may receive an error</b><br>Devices with Asian language packs installed may receive the error, \"0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND.\"<br><br><a href = '#211msgdesc'>See details ></a></td><td>OS Build 17763.437<br><br>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493509' target='_blank'>KB4493509</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 03, 2019 <br>10:59 AM PT</td></tr>
      <tr><td><div id='191msg'></div><b>Certain operations performed on a Cluster Shared Volume may fail </b><br>Operations performed on files or folders on a CSV may fail with the error: STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5).<br><br><a href = '#191msgdesc'>See details ></a></td><td>OS Build 17763.253<br><br>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480116' target='_blank'>KB4480116</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 09, 2019 <br>10:00 AM PT</td></tr>
      </table>
      "

- title: Issue details
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    text: "
        <div>
        </div> 
      "
- title: September 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='351msgdesc'></div><b>Intermittent issues when printing</b><div>Applications and printer drivers&nbsp;that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:</div><ul><li>Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app&nbsp;interacts with the print driver.</li><li>The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing.&nbsp;Only part of the print job might print and the rest might be canceled or error.</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href='https://support.microsoft.com/help/4519338' target='_blank'>KB4519338</a>.</div><br><a href ='#351msg'>Back to top</a></td><td>OS Build 17763.740<br><br>September 23, 2019<br><a href ='https://support.microsoft.com/help/4522015' target='_blank'>KB4522015</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4519338' target='_blank'>KB4519338</a></td><td>Resolved:<br>October 08, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 30, 2019 <br>06:26 PM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='336msgdesc'></div><b>IME may become unresponsive or have High CPU usage</b><div>Some Input Method Editor (IME) may become unresponsive or may have high CPU usage. Affected IMEs include Chinese Simplified (ChsIME.EXE) and Chinese Traditional (ChtIME.EXE) with Changjie/Quick keyboard.</div><div><br></div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016</li></ul><div></div><div><br></div><div><strong>Resolution:</strong> Due to security related changes in <a href='https://support.microsoft.com/help/4512578' target='_blank'>KB4512578</a>, this issue may occur when <strong>Touch Keyboard and Handwriting Panel Service</strong> is not configured to its default startup type of <strong>Manual</strong>. To resolve the issue, perform the following steps:</div><ol><li>Select the <strong>Start </strong>button and type <strong>Services</strong>.</li><li>Locate <strong>Touch Keyboard and Handwriting Panel Service</strong> and double click on it or long press and select <strong>Properties</strong>.</li><li>Locate <strong>Startup type:</strong> and change it to <strong>Manual</strong></li><li>Select <strong>Ok</strong></li><li>The <strong>TabletInputService&nbsp;</strong>service is now in the default configuration and IME should work as expected.</li></ol><br><a href ='#336msg'>Back to top</a></td><td>OS Build 17763.737<br><br>September 10, 2019<br><a href ='https://support.microsoft.com/help/4512578' target='_blank'>KB4512578</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>September 19, 2019 <br>04:08 PM PT<br><br>Opened:<br>September 13, 2019 <br>05:25 PM PT</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='330msgdesc'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><div>After installing <a href='https://support.microsoft.com/help/4511553' target='_blank'>KB4511553</a>, Windows Mixed Reality Portal users may intermittently receive a 15-5 error code. In some cases, Windows Mixed Reality Portal may report that the headset is sleeping and pressing “Wake up” may appear to produce no action.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10, version 1803</li></ul><div></div><div><strong>Workaround:</strong> To mitigate the issue, use the following steps:</div><ol><li>Close the Windows Mixed Reality Portal, if it is running.</li><li>Open Task Manager by selecting the <strong>Start </strong>button and typing <strong>Task Manager</strong>.</li><li>In Task Manager under the <strong>Processes </strong>tab, right click or long press on “<strong>Windows Explorer</strong>” and select restart.</li><li>You can now open the Windows Mixed Reality Portal.</li></ol><div><br></div><div><strong>Next steps:&nbsp;</strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#330msg'>Back to top</a></td><td>OS Build 17763.678<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4511553' target='_blank'>KB4511553</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>September 11, 2019 <br>05:32 PM PT<br><br>Opened:<br>September 11, 2019 <br>05:32 PM PT</td></tr>
      </table>
      "

- title: August 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='301msgdesc'></div><b>Apps and scripts using the NetQueryDisplayInformation API may fail with error</b><div>&nbsp;Applications and scripts that call the <a href=\"https://docs.microsoft.com/en-us/windows/win32/api/lmaccess/nf-lmaccess-netquerydisplayinformation\" target=\"_blank\">NetQueryDisplayInformation</a> API or the <a href=\"https://docs.microsoft.com/en-us/windows/win32/adsi/adsi-winnt-provider\" target=\"_blank\">WinNT provider</a> equivalent may fail to return results after the first page of data, often 50 or 100 entries.&nbsp;When requesting additional pages you may receive the error, “1359: an internal error occurred.”</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Server: Windows Server 2019; Windows Server 2016</li></ul><div></div><div><strong>Resolution:</strong>&nbsp;This issue was resolved in <a href='https://support.microsoft.com/help/4516077' target='_blank'>KB4516077</a>.</div><br><a href ='#301msg'>Back to top</a></td><td>OS Build 17763.55<br><br>October 09, 2018<br><a href ='https://support.microsoft.com/help/4464330' target='_blank'>KB4464330</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4516077' target='_blank'>KB4516077</a></td><td>Resolved:<br>September 24, 2019 <br>10:00 AM PT<br><br>Opened:<br>August 01, 2019 <br>05:00 PM PT</td></tr>
      </table>
      "

- title: June 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='244msgdesc'></div><b>Startup to a black screen after installing updates</b><div>We are investigating reports that a small number of devices may startup to a black screen during the first logon after installing updates.</div><div><br></div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803</li><li>Server: Windows Server 2019</li></ul><div></div><div><strong>Workaround: </strong>To mitigate this issue, press <strong>Ctrl+Alt+Delete, </strong>then select the <strong>Power </strong>button in the lower right corner of the screen and select <strong>Restart</strong>. Your device should now restart normally.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#244msg'>Back to top</a></td><td>OS Build 17763.557<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503327' target='_blank'>KB4503327</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>June 14, 2019 <br>04:41 PM PT<br><br>Opened:<br>June 14, 2019 <br>04:41 PM PT</td></tr>
      </table>
      "

- title: May 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='211msgdesc'></div><b>Devices with some Asian language packs installed may receive an error</b><div>After installing the April 2019 Cumulative Update (<a href=\"https://support.microsoft.com/help/4493509\" target=\"_blank\">KB4493509</a>), devices with some Asian language packs installed may receive the error, \"0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND.\"</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019</li><li>Server: Windows Server, version 1809; Windows Server 2019</li></ul><div></div><div><strong>Workaround: </strong></div><ol><li>Uninstall and reinstall any recently added language packs.&nbsp;For instructions, see \"<a href=\"https://support.microsoft.com/help/4496404/windows-10-manage-the-input-and-display-language\" target=\"_blank\">Manage the input and display language settings in Windows 10</a>\".</li><li>Click <strong>Check for Updates</strong> and install the April 2019 Cumulative Update. For instructions, see \"<a href=\"https://support.microsoft.com/help/4027667/windows-10-update\" target=\"_blank\">Update Windows 10</a>\".</li></ol><div><strong>Note: </strong>If reinstalling the language pack does not mitigate the issue, reset your PC as follows:</div><ol><ol><li>Go to <strong>Settings app</strong> -&gt; <strong>Recovery</strong>.</li><li>Click on <strong>Get Started</strong> under <strong>\"Reset this PC\"</strong> recovery option.</li><li>Select <strong>\"Keep my Files\"</strong>.</li></ol></ol><div><strong>Next steps: </strong>Microsoft is working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#211msg'>Back to top</a></td><td>OS Build 17763.437<br><br>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493509' target='_blank'>KB4493509</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 03, 2019 <br>10:59 AM PT<br><br>Opened:<br>May 02, 2019 <br>04:36 PM PT</td></tr>
      </table>
      "

- title: January 2019
- items:
  - type: markdown
    text: "
      <table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
      <tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='191msgdesc'></div><b>Certain operations performed on a Cluster Shared Volume may fail </b><div>Certain operations, such as <strong>rename</strong>, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, \"STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)\". This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege.&nbsp;</div><div><br></div><div><strong>Affected platforms:</strong>&nbsp;</div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1</li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012</li></ul><div></div><div><strong>Workaround: </strong>Do one of the following:&nbsp;&nbsp;</div><ul><li>Perform the operation from a process that has administrator privilege.&nbsp;</li><li>Perform the operation from a node that doesn’t have CSV ownership.&nbsp;</li></ul><div></div><div><strong>Next steps: </strong>Microsoft is working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#191msg'>Back to top</a></td><td>OS Build 17763.253<br><br>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480116' target='_blank'>KB4480116</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>April 09, 2019 <br>10:00 AM PT<br><br>Opened:<br>January 08, 2019 <br>10:00 AM PT</td></tr>
      </table>
      "